• Subaru
  • Volvo
  • Genesis
  • Hyundai

Parkway of Wilmington

5920 Market St.
Directions Wilmington, NC 28405

  • Sales: (888) 696-3170
  • Service: (866) 956-4116
  • Parts: (844) 846-7890

Job Opportunities in Wilmington NC

Job Openings

Automotive Technician

Description: Automobile Technician/Mechanic

Automobile Technician / Mechanic Job Purpose: Maintains service operations by inspecting and maintaining vehicles.

Automobile Technician / Mechanic Job Duties:
  • Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.
  • Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components.
  • Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
  • Complies with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Maintains vehicle records by recording service and repairs.
  • Contains costs by using warranty; evaluating service and parts options.
  • Updates job knowledge by participating in educational opportunities; reading technical publications.

Skills/Qualifications: Valid Driver License, Lifting, Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving

·    Medical, Dental and Vision Insurance Available
·    401K Retirement after 1 year
·    Healthcare Spending Accounts
·    Supplemental Insurance Plans
·    Short Term and Long Term Disability Packages
Apply for Position

Service Department Customer Service Rep

  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Apply for Position

Service Writor / Advisor

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Automotive Service Writer / Advisor Job Duties:

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications: Customer Service, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Problem Solving
Apply for Position

Parts Counter Person

The parts counter person assists walk-in customers in selecting required parts, suggest related parts, offer specials, and ensure that the customer is exposed to the full product line.  Pull purchased parts from stock.

Answer phone calls in a responsive and polite manner, providing price quotes and other information. Assist outside sales reps with their orders ensuring their employee number is used when so doing. Set up orders for daily shipment, delivery, or pick-up.

This position requires a high school diploma or equivalent, and the ability to read and comprehend instructions and information. ADP experience in an automotive parts department is a must. A professional personal appearance must be present and maintained at all times. The ability to work well with the public, sometimes with several customers at one time, and to main a pleasant manner is essential.

·    Medical, Dental and Vision Insurance Available
·    401K Retirement after 1 year.
·    Healthcare Spending Accounts
·    Supplemental Insurance Plans
·    Short Term and Long Term Disability Packages
Apply for Position

Lot Porter / Photographer

Parkway of Wilmington is accepting applications for a full time Automotive Lot Porter / Photographer.

You will work together with our current Lot Porter / Photographer.   You will be responsible for the appearance of the dealership lots including the vehicles. Duties include moving vehicles from one location to another, ensuring the lot is organized according to established procedures, helping to check in new vehicles, miscellaneous duties as needed.

Photographer Job Description
Taking photos of all new and pre-owned inventory
Writing relevant comments about each vehicle
Fact check details about each vehicle to ensure accuracy of data
Printing Window Stickers and Buyers Guides for all pre-owned inventory
Miscellaneous other duties to be determined
Great opportunity for advancement!

Job Requirements
Excellent communication skills, able to maintain a professional image and demeanor
Ability to multi-task in a fast paced environment
Basic knowledge of using a digital camera
Strong Computer Skills
Positive Attitude is a must

We are looking for someone who wants to start their career in the automotive industry and move up from here.

The right candidate will have the following qualities:

    Independent worker
    Detail oriented
    Great work ethic

***Qualified candidates must have a clean driving record and the ability to drive a manual transmission.***

Must pass background check and drug screening.

Apply for Position


Parkway of Wilmington

5920 Market St.
Directions Wilmington, NC 28405

  • Sales: (888) 696-3170


  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed