"I cannot say enough good things about the man who sold me 2012 Hyundai Sonata Hybrid."
I cannot say enough good things about the man (John Spears) who sold me a 2012 Hyundai Sonata Hybrid. He was very helpful, and easy to deal with. When purchasing cars in the past, they (car salesmen) were very aggressive and pushy. He was un-like this, very honest and direct.
Chris Adams,via Facebook
"I think I have found a dealership for life! "
I recently purchased my 3rd used volvo from Parkway and am once again so pleased. The staff are helpful, the service is incredible, and the cars are in great shape. I never have felt pressured, and always felt like the staff genuinely want to help find the best car for me. I think I have found a dealership for life! Thanks again.
Jules Price,via Facebook
"Brady Weaver was well versed and professional..."
Brady Weaver was well versed and professional in getting us into our new 2012 Genesis - our 2nd Hyundai in our garage. Job well done! Thanks!
P Michael Sullivan,via Facebook
"Anyone headed to Parkway, give Brady Weaver a shout..."
Wanted to give a shout out to Brady at Parkway, and Tim! We love, love our new RED Hyundai GT - and the gas mileage isn't too shabby either - first tank with all the tryouts was over 30 mpg, the second is up to 36 mpg so far and climbing! You two provided great service - anyone headed to Parkway, give Brady Weaver(the newlywed) a shout - will take excellent care of you!
Nelda Johnson,via Facebook
"Brent Wells absolutely rocks as a service manager."
I had my 2000 S80 serviced today and as usual I received phenomenal service. Brent Wells absolutely rocks as a service manager. He is the reason that I return year after year. Zach and Angela Mitcham
Zach and Angela Mitcham ,via Facebook
"A first-class customer service experience..."
Mary Margaret, I want to thank you and your staff for the excellent customer service yesterday. Jeremy did a fine sales job and took the extra time to cover the details and answer all my wife's questions to her satisfaction. Angie was most helpful in covering the financial options and putting together the paperwork. We were completely satisfied. Please compliment both.
All said, a first-class customer service experience and we are looking forward to our continuing relationship with Parkway Volvo.
Bill S.,Wrightsville Beach, NC
"I am sure you are aware that he is an asset to your organization."
Dear Don Latham, I was interested in the Hyundai due to the safety reports and the warranty. I stopped in the dealership for information about the car. Ken Berton gave me lots of information. He drove a Santa Fe to the front of the building and showed me all the features of the vehicle; even everything under the hood. He offered a test drive but I declined at that time.
I told him I would also be checking into another Trailblazer and also a Toyota Highlander. I would be back in touch with him in a few weeks when I was ready for a test drive. He kept in touch weekly by phone offering the test drive. After checking into the other 2 vehicles I had more interest in the Santa Fe. I went back to Mr. Berton and discussed with a Supervisor the trade in value of my car and the out the door cost of the Santa Fe.
No compromise was reached. I gave up on Hyundai and gave more consideration to the other 2 vehicles although I still had more interest in and liked the Santa Fe. It was tiring and confusing and I just decided to keep my Trailblazer for another year. Mr. Berton followed up with another call and suggested that I come in so he and another Supervisor could try to work out more satisfactory terms. I did go back a couple of days later and met with a different Supervisor. This time we both compromised on the final price and I bought the Santa Fe. The color I wanted was not in stock so they gave me a Santa Fe to drive until the color I wanted was located. It was available within a few days.
Ken Berton is quite a Hyundai cheerleader. I am sure you are aware that he is an asset to your organization. He was very helpful, interested in helping me get the car with no obnoxious pressure. He made sure I knew all about the parts of the car, showed me how things worked, answered all my questions and gave me information about some of the things I forgot to ask.
I am happy I have the car and pleased with the performance and mileage. I appreciate your-and other employees'- letters thanking me for my Santa Fe purchase.
Lucille S.,Wilmington, NC 28411
"You run a fine organization...a well greased machine."
On Saturday, the 23rd of January we purchased a Hyundai Santa Fe at Parkway. We wanted to write to you today to let you know how pleasant our experience was in that regard.
Our sales person was Ken Berton and he was without a doubt the most informed and courteous sales person we ever dealt with in purchasing an automobile. He answered all of our questions and went over everything about the car before we drove off the lot. He did, just a great job.
Any of the other Parkway employees that we dealt with were also courteous, even when we decided to take our financing elsewhere.
We are both 70+ and have purchased several cars in different states and Mr. Berton is at the top of the list. You run a fine organization, or as used to say while I was still working, a well greased machine.
Best wishes for the future of Parkway.
Marie & Elmer W.,Wilmington, NC 28409
"Rest assured we'll recommend Parkway Hyundai to our friends."
In your recent note to Carol and I you mentioned thay Hyundai would be contacting us regarding our purchase experience with our 2011 Sonata SE. Thought you'd be interested as well. We actually leased our new SE and finalized everything on March 30. I had met and spoken with Ken Berton several times prior to the 30th. Also spoke with Dave Christensen as well. Dave was able to pick up the SE we really wanted, a pearl white one, from a dealer in Jacksonville.
Mary Margaret, there is a reason we purchased/leased our second Hyundai from Parkway - your people! Your Dad always makes a point to chat with Carol and I when we're in for service with our Azera. Chad handles our service appointments promptly and personally.
Our Sonata was just great. Ken and Dave made us feel comfortable and when we left Parkway that afternoon we actually felt that we "got a good deal.
Rest assured we'll recommend Parkway Hyundai to our friends.
Bill & Carol S.,Surf City, NC 28445
"...saying Ken was the best of the previous 35 salesmen is as big a compliment as I can give."
Just a short note to let you know my salesman, Ken, did a superb job in helping me purchase my very first Hyundai. I really do not know how many vehicles I have purchased in my lifetime, but I know the number is somewhere around 35. Ken was the most informative and knowledgeable salesman I have ever dealt with. Of all the things I could say positively about Ken, his understanding of the product really stood out. I could go on and on about my experience, but I imagine me saying Ken was the best of the previous 35 salesmen is as big a compliment as I can give.
Thank you for your time.
Andrew F.,Oakland, MD 21550
"A very satisfying experience. We certainly will be telling all our friends about our experience with Ken."
I would like to relate to you a delightful experience we had at your Hyundai showroom. My wife and I had been talking about possibly replacing our 2003 Santa Fe. Since the weather Monday was a bit unsettled, we decided at the breakfast table to check this out. We arrived at the Hyundai parking lot at 9:15 AM and were met by Mr. Ken Berton as we were getting out of the car. Our experience started with this meeting.
Mr. Berton took us inside and inquired as to how he could be of service to us. We then related to him our desire to get information that would help us make our decision. Ken took the particulars as to the condition of our car and took it to someone to inspect it. We then discussed what we were interested in with him and he told us what was available. He was also making suggestions to us and showed us cars on the lot. We settled on the one we thought best suited our needs and Ken went to work computing a price.
Ken was very thorough with his figures and answered all questions to our satisfaction. To make a long story short - we had bought a car we hadn't thought possible in one visit to the dealership and drove it home!!
A very satisfying experience. We certainly will be telling all our friends about our experience with Ken.
Bill & Bertie S.,Hampstead, NC 28443
"I had no idea..."
I had no idea people could be so nice and honest at a dealership repair shop! Thanks!
Angela N,Wilmington, NC 28411
"Please ask for Brady Weaver...He's the best!"I highly recommend the staff a Parkway of Wilmington...and the best car...Hyundai Sonata Hybrid! Please ask for Brady Weaver...He's the best! Thank you all for the best experience in purchasing a vehicle!
Sheila and Lynn Jack,via Facebook
"I love my new car!"
I am very happy with my total experience at Parkway and with Glenn...i love my new car...
Nancy Carson,via Facebook
"We have never had such a pleasant experience buying a car."
I highly recommend Parkway and salesman Glenn McIntyre when looking to buy a car. We have never had such a pleasant experience buying a car. Glenn was very knowledgeable, and set up the hands free phone and set my daughter's favorite radio stations. He also called a few days later to see if we had any other questions or concerns. We are very pleased with this fine company and their staff.
Cindy Isenhour,via Facebook
"Excellent buying experience"
Excellent buying experience, would recommend Parkway to anyone looking to purchase a vehicle.
Kerry Wicks,via Facebook
"It was our pleasure to deal with John Spears who gave us professional treatment before the sale and after."
We just took delivery of our new Hyundai Azera. We were extremely pleased with the whole buying experience. It was our pleasure to deal with John Spears who gave us professional treatment before the sale and after. John took time to fully explain the Azera's features at delivery. We have received rave comments from all who have seen the car. Again we want to thank John for all he did to aquire the exact car we wanted.
Bill Allanach,via Facebook
"Brady Weaver was extremely professional and courteous..."
Thanks Parkway for the outstanding service that my family and I received last week when we leased a 2013 Elantra. Brady Weaver was extremely professional and courteous, enabling us to have a smooth transition during our trade-in. We felt very good about our experience leaving. Thanks!
Stu Drash,via Facebook
"Thank you for Volvo Hospitality"
Dear Mary Margaret,
Doug and I would like you to know that we appreciate your dealership. Jeremy Race is an excellent salesman and we are thankful for Brent Wells when we need service.
Thank you for Volvo hospitality!
Connie H.,Southport, NC
"Jimmy Todd was a very informative..."Love my 2012 Santa Fe! Jimmy Todd was a very informative sales person who did everything he could to work with me without feeling like I was being pressured to buy that day.
April Marshall,via Facebook
Brady Rox! LOVE our Scooty Doo! 40 MPG!
Collyn Gaffney,via Facebook
"Chad was extremely helpful..."
Chad was extremely helpful in arranging for immediate service. Mitch was helpful in dealing with an out of town service emergency. Thank you!
Mary Ann P.,Southport, NC 28461
5920 Market St.Wilmington, NC 28405