First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Parkway of Wilmington is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.
We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Hand sanitizer readily available for employee & customer use
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling wellÂ
- Requiring temperature checks before employees report to workÂ
- Adhering to the recommended six feet of social distance from other staff and customers
- Customers may test drive the vehicle by themselves or with a Parkway team mate if all parties are wearing mask
- All cars in sales and service are treated with MetroTech Transform Sanitizer
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.
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